Bula to our fabulous agents! You’ll find our helpful information below.
We understand how busy you are and the importance of having the information you require at your fingertips. If you are unable to find the information you require within our Trade Partner Toolkit or would like to book a staff training session, please contact any of our sales team below:
For access to our Trade Partner Toolkit, which includes our image library, pre-recorded training webinars, social media tiles, video footage, agent cheat sheets, consumer flyers, logos, and much more, please click here.
If you would like to view our pre-recorded training video for Yasawa Adventures Fiji, please click here
If you are already registered to use our Agent Online Booking Portal and would like to make a booking, please login here
For agents who wish to register to book directly with Yasawa Adventures Fiji and do not yet have a customer profile, please click here to contact our sales team. They will be able to set up an agent account for you based on your selected currency and payment type (prepay by agency credit card or direct payment to our accounts in Fiji).
Where possible we do like to encourage the use of digital brochures in order to aid sustainability.
Online Brochure
To view, download or forward a copy of our current brochure in each of the currencies we sell in, please click here.
Printed Brochures
We have printed copies of our brochure available in both Australian Dollars and New Zealand Dollars. If you would like to order copies of physical brochures, please see the ordering info below:
Our Fiji based Reservations Call Centre is open 7 days a week from 7:30am to 8:00pm Fiji Time. If you have a question about a booking, please feel free to contact us on any of the following options:
Phone Fiji +679 999 5512
WhatsApp us for free (both calls and messaging) +679 9924295
Talk to us live via Facebook & Instagram direct messages
Use our ChatBot (bottom right hand corner of the page)
Email: reservations@yasawafiji.com
E-Newsletter
Stay updated on hot deals and great tales!
Important Info
About this site
MANDATORY FUEL SURCHARGE IN EFFECT FROM THE 7TH OF APRIL 2026
South Sea Cruises Group (SSCG) has implemented a mandatory fuel surcharge to take effect for customers travelling on all resort transfer services as well as applicable day trips from the 7th of April 2026, and until further notice.
SSCG takes this opportunity to inform trade, industry partners, and customers alike that the retail price of diesel fuel in Fiji as of the 1st of April 2026 is now 35% higher than the price of diesel fuel in March 2026. This increase as of the 1st of April 2026 is the first such fuel price increase incurred in Fiji since the sharp rise in oil prices experienced globally over the past month or so. The April 2026 price is now $2.89 (VIP) per litre.
SSCG takes this opportunity to highlight that our current transfer rates were set in mid-2025 and could not factor in the current increase in global oil prices. SSCG therefore reserves the right to implement a fuel surcharge as and when fuel prices increase beyond sustainable levels, which is now the case.
The applicable fuel surcharges in effect are for customers travelling with South Sea Cruises & South Sea Cats as of the 7th of April 2026 are as follows:
Customers travelling with South Sea Cruises & South Sea Cats on all other day trips are currently exempt from paying the fuel surcharge due to mostly travelling shorter distances or operating with less reliance on fuel than our resort transfer services.
Customers travelling with South Sea Cruises & South Sea Cats from Port Denarau will be asked to pay the applicable fuel surcharge for all future sectors booked whilst at check-in and prior to boarding pass(es) being issued.
Customers who are only travelling with South Sea Cruises & South Sea Cats on an inbound sector from their island resort will be asked to pay the fuel surcharge upon boarding our vessels and before they return to Port Denarau.
Customers can choose to either pay the fuel surcharge via international debit card, or with a credit card, noting that international cards do attract a 2.5% – 3% admin fee.
SSCG would like to thank the trade, our industry partners, and our customers alike for understanding the need to recover these increased fuel costs. We also ask that our Terms & Conditions are noted as follows:
“South Sea Cruises reserves the right to alter prices, apply a fuel surcharge, cancel departures, arrange alternative transport, and vary itineraries and services if necessary.”
SSCG are committed to reviewing the fuel surcharge applicable to South Sea Cruise & South Sea Cats services each month and will do so again on the 1st of May 2026. We do expect fuel prices to only further increase in May 2026 and as such a review of the fuel surcharge will likely occur whereby a further increase in fuel surcharges is a possibility. Until such time that review takes place and is further communicated, the surcharges within this notice remain applicable.
Lastly, and for those who aren’t already aware, the price of fuel in Fiji is set by the Fijian Competition & Consumer Commission (FCCC) and is only amended on the first day of each month. The price of fuel in Fiji is based on a range of factors globally but most noticeably by movement in the Means of Platts Singapore (MOPS) oil market, international freight rates, the availability of fuel, and foreign exchange rates. The price of fuel in Fiji is often 1-2 months behind oil prices in other global markets such as Australia, New Zealand and North America, and hence cannot be compared with countries who adjust their fuel prices on an almost daily basis.
All fuel surcharges stated are in FJD and include applicable Government taxes.
SSCG thanks all trade, industry partners and customers alike for your understanding and acceptance of the above.
Vinaka,
South Sea Cruises Group.
Yasawa Adventures Fiji – South Sea Cruises Group (SSCG)
South Sea Cruises Group
Thursday 09th April
Bula,
Please note the updated advisory information applicable for Thursday and Friday as follows:
Thursday 9th of April 2026:
•Day Trips across both the Mamanuca & Yasawa Islands will remain suspended today.
•Resort Transfers will operate on a reduced schedule which are as follows:
The services which will operate on a reduced schedule today are Routes 1 / 3 / 5 within the Mamanuca Islands and Route 7 in the Yasawa Islands.
The services which remain suspended today include Routes 2 / 4 / 6 / 8 / 9 / 10 / 16 / 17 as well as Six Senses boat transfers.
For customer reference, numbered routes can be found here.
Customers impacted by the suspension of Resort Transfers and/or Day Trips during the above-mentioned period can defer their travel to another day or if they are unable to defer travel they can cancel without penalty. Please contact reservations@ssc.com.fj / Phone +679 9995512 / WhatsApp +679 9924470 or +679 99924754 to amend your travel.
Please be patient as the Reservations team continue to be operating a limited roster today.
Friday 10th of April 2026:
All SSCG products and services will resume to normal operations. All Day Trips & Resort Transfers will operate as scheduled.
SSCG asks all stakeholders to be patient in terms of vessel services over the coming days. There has been a lot of debris washed into the ocean, and which poses a risk to our vessels. Vessels may operate at reduced speeds in certain areas as a result and therefore there may be delays.
This will be the final advisory pertaining to TC Vaianu.
Vinaka.
South Sea Cruises Group